Careers - Kevin's Natural Foods

What You’ll Do: 

• Handle complex customer escalations and high-impact service issues.
• Serve as a subject-matter expert for order, fulfillment, and customer care processes.
• Coordinate resolution across Customer Service, Logistics, and Operations teams.
• Analyze customer care and logistics data to identify trends, risks, and improvement opportunities.
• Develop and maintain dashboards and reports related to service levels, case aging, OTIF, and root causes.
• Provide actionable insights and recommendations to leadership.
• Identify gaps in workflows, systems, and training that drive customer issues.
• Support the development and refinement of SOPs, templates, and best practices.
• Participate in system enhancement initiatives (ERP, CRM, EDI).
• Act as a mentor and resource to Customer Care team members.
• Support onboarding and training efforts by sharing best practices and insights.
• Partner with leadership to improve service consistency and quality.
• Exercises independent judgment in analyzing data, prioritizing issues, and recommending solutions.
• Determines appropriate resolution paths for escalated customer and operational issues.
• Other duties as assigned and necessary.

What You’ll Need:

• Bachelor’s degree preferred or equivalent experience.
• 4+ years of experience in customer service operations, analytics, or order management.
• Strong analytical skills with experience in reporting and data interpretation.
• Experience working with ERP, CRM, or order management systems.
• Excellent communication and cross-functional collaboration skills.

Healthy, Diverse Teams Breed Innovation:

Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.

More About Kevin’s Natural Foods:

Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin’s products are ready in minutes and always free from gluten, soy, and refined sugar.

In 2023, Kevin’s Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy.

Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:

https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Pay: $70,000.00 - $82,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

What You’ll Do:

• Ensure consistent flavor, texture, appearance, portioning, and finish across internal manufacturing sites and co-manufacturers.
• Partner with Operations to translate approved culinary requirements into repeatable, scalable manufacturing processes.
• Support first production runs, line startups, and process changes for existing products.
• Validate that production execution aligns with documented SOPs and culinary intent.
• Conduct routine sensory evaluations and in-line checks to verify adherence to established standards.
• Serve as the escalation point for culinary-related quality deviations and corrective actions.
• Provide data-driven feedback to Operations on execution trends, risks, and opportunities.
• Maintain and own culinary SOPs, preparation guidelines, build sheets, and sensory standards.
• Act as a culinary resource for manufacturing teams to reinforce standards and best practices.
• Train Operations, QA, R&D, and Production teams on critical culinary control points and quality drivers.
• Partner closely with Quality and Food Safety to ensure compliance with HACCP, GMP, and regulatory requirements.
• Ensure culinary processes align with sanitation, allergen control, labeling accuracy, and food handling requirements.
• Support accurate product specifications and allergen controls in partnership with QA.
• Contribute to internal and external audits as a culinary subject matter expert.
• Support investigations related to consumer complaints, quality holds, or deviations from standards.
• Identify opportunities to improve consistency, repeatability, and execution efficiency without altering approved product intent.
• Travel to manufacturing facilities and co-manufacturers as needed to support execution consistency.
• Other duties as assigned and necessary.

What You’ll Need:

• Passion for delivering safe, quality and delicious food to the consumer.
• Bachelor’s degree in Food Science, Nutrition, Biology, or a related field; or applied experience.
• 1-3 years applied experience in a restaurant kitchen or commercial/manufacturing environment
• Proven experience partnering with FSQA and Operations teams.
• Familiarity with SOP development, audits, and production documentation.
• Strong understanding of HACCP, GMPs, and food safety requirements
• Working knowledge of FDA, USDA/FSIS, FSMA, labeling regulations, and food safety standards.
• Strong documentation, organization, and communication skills.
• Willingness to travel to manufacturing facilities as needed.

Healthy, Diverse Teams Breed Innovation:

Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.

More About Kevin’s Natural Foods:

Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin’s products are ready in minutes and always free from gluten, soy, and refined sugar.

In 2023, Kevin’s Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy.

Salary Range: $85,000.00 - $115,000.00 annually + benefits + bonus

Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:

https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

What You’ll Do:

• Develops new product ideas and concepts, from test prototype samples through commercialization
• Creates product specifications and calculating initial formula and ingredient costs.
• Assists with sourcing new and uncommon ingredients to match our healthy standards, along with meeting our SQF and USDA certifications.
• Owns formulating product to meet all product claims.
• Assumes the role of an innovator and project leader, demonstrating initiative, creativity, and thoroughness in the execution of complex projects.
• Actively seeks out new food trends, consumer tastes, requests, and nutrition while monitoring local and national competition.
• Responsible for creating and maintaining data in a variety of systems for product IP, Operations training and internal/external compliance
• Works closely with the teams on establishing production processes, monitoring consistency and quality of foods, problem-solving production variances, and packaging of all items.
• Partner with Marketing and sales for new product introductions, food styling, photoshoots, etc.
• GFCO/Paleo/NGPV/USDA awareness and applied knowledge
• All other duties as assigned or necessary.

What You’ll Need:

• Passion for delivering safe, quality and delicious food to Kevin’s Natural Foods consumers.
• Bachelors degree in Culinology, Culinary Science, Food Science, Meat Science, Nutrition, or Culinary School certification with applied technical experience.
• 1-3 years applied experience in a restaurant kitchen or commercial/manufacturing environment, research chef experience is a plus.
• 2-4 years product development experience in a food manufacturing environment.
• Extensive ingredient functionality, flavor development, and sensory evaluation experience.
• Understanding complex food systems from a physical and chemical perspective.
• Sound working knowledge of food science principals and manufacturing principles such as GMP, HACCP, food safety, sanitary practices and regulations.
• Good laboratory practices, including organized data documentation and presentation, attention to detail, and ability to follow batch protocols.
• Ability to work in a fast-paced environment and handle multiple projects/tasks at any given time.
• Strong computer skills, especially working with nutritional software, spreadsheets, and quality systems.
• Strong communication and presentation skills.
• Proven success in development using sterilization of food products.
• Proven teamwork and collaboration in small groups.
• Product development of paleo/keto food products a strong plus.

Healthy, Diverse Teams Breed Innovation:

Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.

More About Kevin’s Natural Foods: 

Kevin’s Natural Foods is a line of healthy entrées, sides, and sauces, on a mission to make clean eating delicious and accessible. Kevin’s guilt-free, sous-vide entrées and sides, and signature certified paleo, keto, and gluten-free sauces allow health-conscious home cooks to whip up delicious meals in five minutes or less. 

With restaurant-quality ingredients and recipes, Kevin’s products are readily available on the shelves at leading grocery retailers nationwide including Costco, Whole Foods, Albertsons, HEB and Publix. All Kevin’s products contain no refined sugar, artificial ingredients, grains, or soy, and are made with antibiotic- and hormone-free meat. A true market disruptor, Kevin’s Natural Foods is the first clean refrigerated entrée brand.

Salary Range: $100,000.00-$130,000.00 annually + bonus + benefits

Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:

https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

What You’ll Do:

• Develop, implement, and maintain KNF’s regulatory policies, procedures, and compliance programs for product labeling and associated product claims in alignment with company goals.
• Monitor, interpret, and communicate changes in FDA, USDA/FSIS, FSMA, and applicable international regulations; proactively assess impact and recommend actions.
• Ensure compliance with applicable product certifications and claims, including (as applicable): Organic, Non-GMO Project Verified, Paleo, Gluten-free and other customer or market-driven requirements.
• Serve as KNF’s primary regulatory contact for customers, auditors, and regulatory agencies.
• Oversee review and approval of product labels, packaging artwork, and claims to ensure compliance with ingredient statements, Nutrition Facts, allergens, and all other requirements.
• Maintain and manage regulatory documentation, including product specifications, statements of compliance, technical data sheets, and import/export documentation and associated document control systems
• Partner closely with Marketing and R&D to ensure claims and messaging are compliant while supporting brand objectives.
• Provide labeling regulatory guidance and education to internal teams including R&D, Quality, Operations, Sales, and Marketing.
• Support innovation and renovation projects by ensuring regulatory requirements are integrated early in the development process.
• Prepare and deliver reporting on regulatory risks, trends, and compliance status to leadership.
• Represent KNF at industry forums, customer meetings, and professional associations as appropriate.
• Other duties as assigned and necessary.

What You’ll Need:

• Passion for delivering safe, quality and delicious food to the consumer.
• Bachelor’s degree in Food Science, Nutrition, Biology, or a related field; or applied experience.
• Advanced degree (MS or equivalent) preferred.
• 6+ years of regulatory experience in food manufacturing or CPG.
• Strong working knowledge of FDA, USDA/FSIS, FSMA, labeling regulations, and food safety standards.
• Experience supporting certifications and customer regulatory requirements strongly preferred.
• Strong attention to detail with the ability to translate complex regulations into practical guidance.
• Excellent written and verbal communication skills; comfortable communicating with both technical and non-technical audiences.
• Proven ability to manage multiple priorities in a fast-paced environment.

Healthy, Diverse Teams Breed Innovation:

Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.

More About Kevin’s Natural Foods:

Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin’s products are ready in minutes and always free from gluten, soy, and refined sugar.

In 2023, Kevin’s Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy.

Pay Range: $150,000.00 - $170,000.00 annually + Bonus + Benefits

Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:

https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

What You’ll Do:

• Code invoices to the proper G/L accounts and cost centers in SAP
• Distribute invoices and manage the approval process to make sure it is completed in a timely manner.
• Process approved inventory invoices, including deposits and prepayments, for payment.
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Support in the weekly ACH/Check run
• Resolve purchase order, contract, invoice, or payment discrepancies and obtain appropriate documentation from the business.
• Maintain relationships with assigned vendors.
• Reconcile vendor accounts using monthly statements.
• Perform vendor call backs to validate that the required information is accurate.
• Collect and maintain the appropriate W-9 Forms from our vendors
• Complete credit applications for new vendors
• Calculates sales/use tax for eligible invoices
• Prepare period end accruals and validate the coding of invoices for the accrual.
• Maintains historical records by filing documents.
• Administrative duties such as filing, department organizing, pulling invoices, investigating charges, etc.
• Other duties as assigned or necessary reports

What You’ll Need:

• Minimum 2 years’ experience in an accounts payable role
• High school diploma or GED
• Excellent knowledge of basic accounting concepts
• Computer proficiency on MS Office products and ERP/SAP a plus.
• Microsoft XP, Microsoft Outlook, Word, Excel, Access, computer data processing and reporting, typing 40+ wpm.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail and high accuracy level.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality.
• Ability to complete a high volume of work within deadlines.
• Strong interpersonal skills and the ability to apply tact and diplomacy.
• Strong motivation and team orientation.
• Grocery or food manufacturing experience a plus.
• Eagerness to grow and learn daily.
• Excellent organizational and time management skills

Healthy, Diverse Teams Breed Innovation:

Kevin’s Natural Foods is proud to be an equal opportunity employer.  We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life.  The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.

More About Kevin’s Natural Foods:

Kevin’s Natural Foods is a line of healthy entrées, sides, and sauces, on a mission to make clean eating delicious and accessible. Kevin’s guilt-free, sous-vide entrées and sides, and signature certified paleo, keto, and gluten-free sauces allow health-conscious home cooks to whip up delicious meals in five minutes or less.

With restaurant-quality ingredients and recipes, Kevin’s products are readily available on the shelves at leading grocery retailers nationwide including Costco, Whole Foods, Albertsons, HEB and Publix. All Kevin’s products contain no refined sugar, artificial ingredients, grains, or soy, and are made with antibiotic- and hormone-free meat. A true market disruptor, Kevin’s Natural Foods is the first clean refrigerated entrée brand.

This role is 100% onsite in Stockton, CA. 

The pay range is $22.00/hour-$24.50/hour + overtime and benefits. 

Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:

https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf